Frequently asked questions
Do I have to sign a contract with DIRECTV?
DIRECTV Satellite requires a contract because of equipment installation and promotional discounts.
DIRECTV STREAM does not require a contract — it’s month-to-month and uses your home internet.
Can you install DIRECTV for me locally?
Yes — we provide local installation by trained technicians in Mooresville, Lake Norman, Charlotte suburbs & surrounding areas. We schedule quickly, often within 24–48 hours.
What internet speed do I need for DIRECTV STREAM?
Minimum 25 Mbps for normal streaming.
If you have 3+ TVs or smart devices running at the same time, we recommend 100 Mbps or higher.
What’s included with the installation?
Every local installation includes:
-Professional setup by certified technician
-Mounting and aligning the satellite (if needed)
-DVR and receivers connected to your TVs
-Wi-Fi / streaming setup (if required)
-Hands-on tutorial so you know how to use your system
What happens if I have a problem with my service?
Instead of calling a nationwide 1-800 line, you can contact us directly for faster help. We troubleshoot locally and provide in-person support when needed.
Local Dealer. Local Installers. Local Support.
Call now for same-week installation: (704) 360-7111 or Send a quick message to get quotes & bundles.